Discussion right where the work happens.
A question about an order or a note on a document gets handled right in context, not in the tenth Slack thread nobody can find again.
Where discussion replaces scattered messages.
Mentioning a colleague sends a notification straight to the point, not to a general channel.
Discussion on an orderQuestions and answers on an order are visible to the whole team working on it.
Comment on a documentA comment linked to a specific paragraph, not a general note under the text.
Mention a colleagueA mention sends a notification straight to the thing it concerns.
Where it fits
Try discussion on a demo record.
Write a comment on a demo order or document and see how it stays right on the thing it concerns.
- Demo data — no risk to yours
- Tweak anything that doesn't fit